Privacy statement

Privacy Policy

Effective Date: May 1, 2018

This Privacy Policy describes how The Feisty Media Inc. dba Pride Outlet ("we," "us," or "our") collects, uses, and protects your personal information when you visit or make a purchase from PrideOutlet.com.

1. What Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide, such as your name, billing and shipping address, email address, and phone number.

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address and information about your browser, device, and operating system.

With your consent, we may also collect your email address for marketing communications, such as newsletters or updates about new products.

2. Consent

When you provide us with personal information to complete a transaction, verify your payment, place an order, or arrange for delivery or return, you consent to our collecting and using your information for those specific purposes only.

If we ask for your information for a secondary reason, like marketing, we will ask you directly for your expressed consent or provide you with the opportunity to opt out.

You may withdraw your consent at any time by updating your preferences in your account, contacting us via our Contact Us page, or emailing team@prideoutlet.com.

3. Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

4. Payments

We use third-party payment processors to handle transactions. We do not store your payment details (such as credit card numbers) on our servers. Please refer to the payment processor's privacy policy for details on how your information is handled by them.

5. Third-Party Services

Third-party service providers we use will only collect, use, and disclose your information to the extent necessary to perform services on our behalf.

These providers (e.g., payment gateways, fulfillment services) may be located in jurisdictions outside your own. By proceeding with a transaction, you acknowledge your data may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other websites and encourage you to read their policies.

6. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Your information is stored on secure servers located in California, USA, behind a firewall. Access is limited to authorized personnel only. No third parties have access to your data unless legally required.

7. Cookies

We use cookies to improve your shopping experience. Below are some of the cookies we may use:

  • xid: A unique token for your session.
  • recent_login: Stores your username for auto-fill (expires in 3 days).
  • viewedResources: Stores cached CSS files for faster page loading (1-hour expiry).
  • rv: Stores a list of recently viewed products (does not expire).
  • xc_np_product_####: Used for internal product navigation (expires in 30 minutes).

You can disable cookies via your browser settings, but some site functionality may be affected.

8. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. If significant changes are made, we will notify you here or via email (if applicable).

If our business is acquired or merged with another company, your information may be transferred to the new owners so we may continue providing service to you.

10. Your Rights & Contact Information

You have the right to access, correct, amend, or delete any personal information we hold about you. To do so, or if you have questions or concerns, please contact our Data Protection Officer at: team@prideoutlet.com